Staples — Electronics Store in Truro

Reviews of Staples

• Caleb

  Added 2014.10.20

  Love staples especially Tim and Matt at the Truro location! Very helpful and knowledgeable!
• Eric

  Added 2014.09.14

  I've never been steered wrong by this store. They have Purolator on site as well. I also find this location to be the fastest service out of the ones I've been to.
• Owen

  Added 2014.03.18

  So I bought a phone sales guy seemed to know his stuff....one week later setting it up getting used to it it would only notify once for a text....if you missed it .tough luck till you touch the phone....not good for me.and the sound was not as loud as the old whistle that could be heard nicely.we tried all kinds of settings and I finally gave in called and they said that's how they all work.thats it once.Ok so I ask when the salesman is in that we had and off I go to see him as he sold me the dam thing.he can't even find the settings that we found says that's how they all work. Maybe I could go to bell they might know something they don't. By now I was very distressed and upset exasperated losing it in tears cause I'm just so fed up and I see across the front of the store one of the ones that said that's how they work finding this quite funny. You know that's just so wrong.its so disrespectful. I left sat in my car and calmed down.then I went to bell.the young lady was great she said of course it will work and got onto it and set a couple things tried it then set something else and she had it working 5 minutes....she was nice didn't make me feel stupid or laugh at me.she also put the whistle onto the text that I was used to.she saved my day.and I would have hated this phone forever the way it was working.perhaps staples should get some lessons from them on how to work the phones they sell and how to treat people. I went back after I went for groceries.i waited so I would be settled down and told the salesman they fixed it so the tech guy's should be learning something. He apologized and gave me a card for free computer check up....hmmmm I don't think I would use this after today .i am very disappointed with them.
• Aiden

  Added 2013.10.14

  I bought a printer online that was on sale, only available in store. It said 48 hour pickup, which I assumed was it would be ready for pickup within 48 hours. When talking with Jonathon in store I told him when I would pick it up (Dec 18). He did not inform me it would be cycled back to the sales floor after 48 hours. Fortunately, I called today, and after about 15 minutes of phone cylcling, got a hold of a technology person, Pim. He told me the bad news that the printer had been put back out on the sales floor, and was no longer on sale. He told me that I could no longer have the printer that I paid for, but could buy the same one for full price now! I asked to speak to the manager, Jenn, and she confirmed this and was unwilling to sell me the printer for the price I had bought it for online, though she says the price was not likely charged to my card, until I would pick it up. Jenn indicated that purchasing that way was the same as putting a product on hold for 48 hours, not actually purchasing it. Funny, how I went through the full purchase online of this product. What can I say. Should this be happening?
• Samantha

  Added 2013.06.18

  I go there to have Pictures done a lot ,and never had a problem with any one a great group of people working there